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Contact information

Contact Us

Thank you for choosing Larocks. We’re here to help with any questions or concerns you may have about your order, products, shipping, cancellations, returns, or refunds.

Customer Support

Business Name: Larocks
Email: larocks@outlook.com.au
Location: Sydney, NSW, Australia

Customer Service Hours

Monday to Friday: 9:00 am–5:00 pm
Time Zone: Sydney, Australia

We aim to respond to all customer enquiries within 1–2 business days.

For questions regarding an existing order, please include your order number and the email address used when placing your order. This will help us locate your order and assist you as quickly as possible.

For damaged, defective, incorrect, or missing items, please also include a brief description of the issue and clear photos where applicable.

We appreciate your business and look forward to assisting you.

Larocks Customer Support